Speaking to website visitors, converting them into patients, and more! In this episode of Dental Marketing Mastery, Mark interviews Scott Hansen of professionalchats.com about radical convenience, removing sales friction, and more.

Podcast Highlights:

• Practice management and dental experience
• Turning website visitors into conversions
• Utilizing online conversion tools
• Online chat services
• Outsourcing your online chat
• Answering service vs. a Concierge
• Managing positive patient experiences
• Paying to get the phone to ring… then not converting calls into patients!
• Patient follow ups
• Reaching out to patients using professionalchats.com 
• The Age of Radical Convenience
• Reducing sales friction
• Learn more: scott@professionalchats.com

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InstructorMark DIlatushDr Frank CarterDenise CiardelloJanice JanssenLaura RussellBonnie PughLaci PhillipsSandy PardueDr. Robert HenkelSusan GunnDr Andrew RomanLaura RussellRita ZamoraLisa MergensJess MevellecJoe BajornasMary Beth BajornasVivek KinraSamad Rafe SyedWendy MartinezSal Khan

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